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Think for a moment, we are just waiting for your call! We are eager to answer all your concerns and doubts.

  • Consider your laptop with an ecological feeling..
  • If your laptop is not in use, has been damaged, donate it, sell it but do not throw it away.
  • We are promoting the use of green laptops, e-waste directly from office & home, they are true renovations.
  • We use the full capacity of the motherboard and countless tests of peripherals to achieve a unique yet different piece.

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Call us 24/7 | שירות 24/7

+972 53-3985427 International
0533985427 (ISRAEL)

Write us | תכתובו אליינו

laptop@engineer.com

Our office | שירות

רמת גן, ארלוזורוב 13
Ramat Gan Arlozorov 13

Frequently Asked Questions

#1. In another place they told me that my laptop cannot be repaired, is true that it is very expensive?

Whenever you hear that you will find that there is no interest in solving your need, many technical services are unaware or have had poor results in electronic repairs, they prefer easy cases, for us, although each case is different, the value of your budget will always be much lower than the purchase of a new laptop

#3. I’ve heard that repairs always turn out wrong and it’s better to buy a new laptop and dispose of the damaged one, it’s true?

That depends on the place where you take your laptop to be repaired, just like your vehicle, each damaged part can be replaced perfectly or poorly, our passion for total quality makes us even think of improvement details that you yourself would not notice.

#5. Some people have told me that if my laptop motherboard is damaged or my screen is damaged, it’s better to buy a new one since there is no repair.

False, there are many forms of damage to a laptop and each component has in turn other internal components soldered, correcting the problem and changing that small component you can have your computer back and even in catastrophic cases there is always a good mainboard and a good low cost high quality screen waiting with our suppliers.

#2. My computer is old and it is time to change it for a more advanced and faster one, why repair it?

It is very possible to be able to change the processor or mainboard for a more advanced one, if you add more RAM memory and new data transfer technology to this, you will have your same laptop but much better, faster and more advanced for a much lower cost than one new.

#4. Does your store sell used laptops too?

The technical name is NOT USED but REBUILT or REFURBISHED because each aesthetic or internal component has been thoroughly cleaned and revised to be joined and assembled together again, in this way dirt, worn, broken or damaged parts have been cleaned, replaced or improved obtaining usually a SIGNIFICANTLY IMPROVED MODEL of the original factory version.

#6. What special ecocoon features can I expect from a rebuilt laptop?

ecocoon designs the best hardware and software configuration for the original standard model surpassing by far the previous model, adds a small file with the story of the abandonment of the device and some simple scars of use on some cover, obtains a small brand certificate from our company on the laptop that also serves as a warranty and service certificate.

#7. Is it waste, could it be dangerous to health?

All used components comply with international manufacturing standards in their respective parent companies, dust, grease, water accumulated by time and use are carefully removed until obtaining a condition: “as new”, which is not difficult on electronic boards, screens and covers. On the other hand, irreparable components in very poor condition or with general signs of deterioration are diverted to their normal flow from the recyclers.

#8. I do not feel comfortable buying refurbished laptops, I feel that it is difficult for me to take this step and I have the feeling that I will have problems.

This is a common feeling, you should think about the following: laptop factories follow the same construction procedure that we use as well as the same quality control for each component. Remember that the electronic components of laptops sent to the garbage can still be used if they were put on another device. When a laptop won’t turn on, the culprit is usually just a tiny component soldered to the main board or a damaged screen. The rest of the product is in perfect condition. You just have to make a decision and be consistent when you decide to go green.

#9. What difference can I expect between a remanufactured laptop from another company and your refurbished laptop?

Most remanufacturing companies receive their laptops from the same laptop assembly companies, such as DELL, LENOVO, HP. This reassembly deals with generic faults and does not modify any original component or capacity.

Our spare parts are obtained directly from people before being thrown away and from waste in recyclers. Aside from the high ecological value, the final laptop differs from its original model because it has received multiple improvements. Our laptops have superior specifications compared to their original model. We have dedicated time to build something useful and powerful from what was thought to be garbage.

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